Return And Refund Policy
At Décor Arts, we believe in your happiness and customer satisfaction. We believe in providing you the best handcrafted leather products. As our home décor products are handmade personally by our skilled artisans, each item has its own unique variations and small imperfections, adding to the uniqueness and character of our items.
Our company takes pride in customer satisfaction. If you believe you have received damaged/defective goods, you can apply for a replacement / refund.
About our product
Genuine sheep/goat leather by its nature has some scars (due to markings/cuts on the skin) which reconfirms that its 100% pure and gives it a perfect vintage look. Our items are skillfully molded into shape using a wireframe process, given rigidity using paper maché as stuffing, then wrapped with genuine leather and sprayed with vegetable dyes that have no artificial chemicals. Additional features such as glass eyes are added afterwards. Our products give off the wonderful aroma of pure leather, a unique feature of our home décor products.
Sale items (if applicable)
Only regular priced items may be refunded, we do not offer refunds for items that are on sale.
Exchanges (if applicable)
We only replace items if they are defective or damaged. Please attach images of the defective product(s) and send us an email at email@example.com. We will be more than happy to assist you.